FAQ - SBKJ SPIRAL TUBEFORMER

English

The history of SBKJ GROUP and how to visit SBKJ factory in China?

SBKJ GROUP is from China, Since 1995, based in the Yangze River Delta, Near by Shanghai, China. There have a very developed transportation system to facilitate global customers at any time visit. SBKJ is a national new high-tech enterprise which is specialized in the development and manufacture of machines, It has participated in the formulation of China's national pipeline machinery industry standards for many times. All the time, SBKJ has maintained its rapid growth in sales revenue and business scale through technical innovation and continued development of the global market. So now our customers from more than 60 countries in the world.

How is about the quality of SBKJ machine?

We hare world-class R&D team to support the quality of our machines, our products have got CE, ISO and SGS certification to prove the advantages of SBKJ machines.

How can I get after-sales service from SBKJ ?

You can contact SBKJ factory via phone or Email, SBKJ will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.

What is the warranty about SBKJ machine?

We will provide 1 years warranty for SBKJ machines, during the warranty period, customers can get through and timely service and SBKJ will send the spare parts for replacement of any broken parts on the machine for free.

What is the SBKJ’s overseas service?

SBKJ can provide overseas service including installation, commissioning, training, and maintenance for any clients from all over the world, the customer only assumes the accommodation and airfare for our engineer.

What is the shipping method for SBKJ machines?

If customer orders one small machine with the wood package, we will deliver the machine by LCL, If customer orders two or more machines together, we will load them into containers and send them to the port, this will help the client save more cost.

What information should I let you know if I want to get a quotation?

You should let us know the name of the product, the model or the thickness and width of the sheet you work with, your working voltage.